You can now retrieve files linked within knowledge articles from integrations like SharePoint, ServiceNow, Salesforce, websites, and webpages. When adding or managing knowledge sources, toggle "Fetch Files" to automatically include linked documents, PDFs, and other files alongside the main content. This ensures your assistant has access to complete information from your knowledge base.

Course Content integration for Canvas and Brightspace now evaluates individual user access to restricted content. Students only see content they have permission to access based on prerequisites, module requirements, and release conditions configured in your LMS. Administrators can enable or disable this access checking when connecting their LMS or by editing the settings.

Reranker optimization has reduced search response times, delivering more relevant results faster when your assistant searches knowledge bases.

After generating and submitting feedback in the AI Feedback tool, you'll now see a clear confirmation that your feedback was submitted successfully, eliminating confusion about whether the action completed.

Kaltura videos can now be sorted by name in the add content modal and category filtering has been improved.

LaTeX mathematical expressions now render correctly in chat, inbox, and improvements. Complex formulas and equations display properly throughout the platform.

You can now scroll up through chat history while an answer is streaming, and the chat no longer jumps to the top unexpectedly after receiving responses.

Assistant descriptions now display correctly on the main assistants page and are properly saved when creating new assistants.

Custom instructions in flows can now handle up to 20,000 characters, allowing for more detailed guidance in specific conversation scenarios.

When clicking links that take you outside of LearnWise, you'll now see a warning page that helps you verify the destination is safe before proceeding. This protects you from phishing attempts and malicious sites by giving you a chance to check the URL and confirm you trust the destination.

LearnWise changelog

Release of November 10th, 2025