Conversations now start fresh after 1 hour of inactivity or when starting a new browser session, ensuring cleaner context and more accurate responses for each topic.

Organizations can now hide user metadata (name, email, LMS User ID, IP address) in Inbox and Teacher Insights for enhanced privacy. Contact your LearnWise representative to enable this feature.

Added country and city filters to Inbox, making conversation data more actionable for reporting and analysis.

Improved query performance for Inbox conversations, resulting in faster load times for both the Inbox page and teacher dashboard.

CSV exports now open correctly in Microsoft Excel without formatting issues for complex conversations containing tables or multi-line content.

LearnWise changelog

Release of January 12th, 2026